Rules and Policies
These rules and policies are in place so that everyone will have a safe and enjoyable visit.
Campground Rules
SITE ASSIGNMENT
All Sites are assigned based on availability on the day of arrival. We do not guarantee specific site numbers or adjoining sites. Sites are reserved by site type (ex. 30 Amp, 50 Amp, pull through etc.)
OFFICE HOURS
8:00 am to 6:00 pm MST during Peak Season, with the exception of 11 AM to 12:00 PM MST when closed for Cleaning. Hours are subject to change in Off Peak Season.
CHECK-IN/ CHECK-OUT
Check in time is 1:00 PM MST or later. Check out time is 11 am MST.
Change requests are based upon availability and fee may apply. Please call ahead.
GUESTS
All camper guests must register at the office and vacate the campground by 10 pm (Please refer to map for Visitor Parking)
VEHICLES
It is crucial to keep all roadways clear for emergencies. Additional parking is available in the visitor parking area.
QUIET TIME
10:00 pm to 8:00 am MST. Music must be kept at reasonable levels at all times and turned off at 10:00pm. For any concerns, please see us at the office or call 575-756-2303. Call 911 for emergencies.
GENERATORS
Use is only permitted during power outages.
CAMPFIRE PITS & BBQ GRILLS
Fires are only allowed in contained areas.
FIRES MUST BE OUT BY 11 PM MST
LOST AND FOUND
Please return all found items to office. Owner, manager, and workers are not responsible for loss, theft or damage to personal property.
PETS
Pets are welcome in the park providing they are on a leash at all times outside your RV and waste is immediately picked up and properly disposed. Pets may not be left unattended. Pets are not allowed in the laundry room, bathrooms or showers. To avoid pet hair from clogging the machines, do not use washers and dryers for pet blankets, garments or bedding. Max 2 pets per site.
PICNIC TABLES
Each site is provided a picnic table. If you combine tables it is your responsibility to move the picnic tables back.
SMOKING
Smoking is not allowed in any campground buildings. To avoid fire, please extinguish cigarette butts in a proper container and not on ground. Ash cans are available at the office.
GARBAGE
Dumpsters are located on the grounds. Please leave your site as you found it and deposit all garbage, including cigarette butts, in designated dumpsters. Cutting of trees and plants is not allowed. Do not leave bags of trash outside your RV.
ALCOHOL AND VIOLENCE
We are a family campground. Moderate drinking is allowed within your own campsite. Public intoxication, violence or threat will not be tolerated. Law enforcement will be called.
SPEED LIMIT
Speed Limit is 5 mph. PLEASE WATCH FOR CHILDREN AT ALL TIMES.
Change /Cancellation Policy
Reservations for stays less than 30 days
- Cancellation >30 days prior to scheduled arrival date, booking is refundable less $35 fee.
- Cancellation between 8-30 days prior to scheduled arrival date, the greater of 1 night stay or 50% of booking total is non-refundable.
- Cancellation 7 days or less to your arrival date, the full booking is non-refundable.
- RVing/Camping is an outdoor experience. There are no refunds for late arrival or early departure, including if due to discomforts of nature or any adverse weather conditions.
- Requests to change scheduled arrival date may be accommodated one time based upon availability and management approval.
- No shows will forfeit all fees paid.
Reservations for 30 days or more (long term/extended stays)
- Minimum deposit is the lesser of $1000 or the 30-day rate, due at time of reservation or at minimum 60 days prior to scheduled arrival date.
- For cancellations >60 days prior to scheduled arrival date, deposit is refundable less $35 fee.
- For cancellations 60 days or less prior to scheduled arrival date, deposit is non-refundable.
- Payment of first 30 day / monthly rate is due on or before the scheduled arrival date. Deposit will be applied only to the last 30 days’ balance of scheduled reservation.
- There will be no refunds due to late arrival or early departure from reservation stay.
- No shows will forfeit all fees paid.
Privacy Policy
- Protecting your privacy is very important to us. We will never provide your personal information to any outside sources or use any email provided for unsolicited mail. Any emails received by Rio Chama RV Park or CampgroundBooking.com will be in connection with the products and services agreed to and provided.
- Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used at our site.
- The Information We Collect: You provide specific personal information during the making reservations and/or the purchase of goods and/or services from our RV Park & Campground. The information includes: your name, address, e-mail address, telephone number, payment information and your interest in specific types of products and/or services.
- How We Use the Information: We use the information you provide about yourself to fulfill your order for our goods and/or services, to respond to your inquiries about your upcoming stay and/or goods purchased. From time to time we may also send you additional information about our RV Park & Campground and/or services in special promotional mailings. If you wish to be removed from our mailing at any time, please call 575-756-2303.
- We may disclose personal information in response to legal process (e.g. in response to a court order or subpoena). We also may disclose such information in response to a law enforcement agency’s request. And finally, we may disclose personal information in response to a charge-back inquiry from our merchant bank about your payment for goods and/or services.
- We will not sell or transfer personally identifiable information provided to us to parties outside of our company except as described above. Collection of Information by Third Party Sites Our site may contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.”